Please email our Customer Service team at email@example.com for upgrade assistance.
- All data on the hard disk will be deleted;
- The following configurations are NOT supported:
- Raid 5;
- Raid 6;
- SAN Drives.
Note: Statseeker provides conditional support for virtualized installations of the Network Infrastructure Monitor. See here for more details on virtualized installations.
- Statseeker does not support hyperthreading, also known as logical processing or logical processors. Please disable this feature in the BIOS before you commence the installation process.
- The installation process will create the following System accounts:
- admin – The web administrator user account;
- statseeker – Used by the Statseeker application;
- root – The superuser account.
You will be asked to provide a ‘root’ password during the installation process. The ‘root’ password will become the default password for both the ‘admin’ and ‘statseeker’ accounts.
Before you begin you need:
- A Server ID number – ( Request a Server ID number by emailing firstname.lastname@example.org )
The Server ID number is used during the installation process to produce your License Key.
- The Statseeker Installation CDROM/DVD
- Please email our Customer Service team at email@example.com for upgrade assistance.
- Once you have the file, use CDROM/DVD writing software to open this file and burn the contents to a CDROM/DVD;
- Verify the contents of the CDROM/DVD by using Windows explorer or similar process. The CDROM/DVD should contain multiple directories and files. If the CDROM/DVD contains the ISO image file, start again by burning a new CDROM/DVD from the ISO image file, but remember to open the ISO file before it is burnt.
- You will also need to provide the following information:
- A ‘root’ password for the server (You will need to make this up);
- A host name for the server (E.g. Statseeker);
- A domain name suffix for the server (E.g. example.com);
- Static IP, Netmask and Default Gateway addresses for the server;
- The IP address of your Domain Name Server;
- SMTP Gateway IP address (Optional);
- HTTP Proxy IP address, Port Number, Username and Password (Optional);
- NTP Server IP address (Optional);
- The SNMP read access community string to your devices (routers, switches, etc…).
New Installation Procedure
- Set the server BIOS;
- Set the BIOS time to the correct time of the timezone that is to be used on the server.
- Set the boot sequence of the first boot device to CDROM/DVD and the secondary boot device to the hard disk.
- Connect the server to a centrally located LAN segment with only ONE router connected to it;
- Boot the server from the Statseeker Installation CDROM/DVD;
- Press ‘Enter’ when the following message appears;
- Press ‘Enter’ when the following message appears;NOTE: pressing ‘Enter’ will delete all data on the hard disk.
- If the server has multiple logical disks, you will be asked which disk to use for the installation;
- If the disk is more than 1TB in size, you will be asked if you want to use the "new method" for partitioning filesystems;
NOTE: Some hard drives greater than 1TB are not compatible with this method and you may need to reinstall the software and select ‘No’ at this stage in the installation process.
If ‘No’ is selected, the filesystem will only use 1 TB of the disk.
The disk will now format and the operating system will be installed.
Installation Progress messages will appear and can be ignored.
- When prompted "Is this machine’s CMOS clock set to UTC ?", select ‘No’, then follow the on-screen instructions to set the time zone;
- Enter a ‘root’ password twice. (For security purposes, choose your ‘root’ password carefully);
NOTE: This password will become the default password for both the ‘admin’ and ‘statseeker’ accounts.
- If the server has multiple NIC’s the ‘Network interface information required’ screen will now display;
Select the Ethernet card and select ‘OK’ to continue.
- The Network Configuration screen will appear;
Fill in the following fields:
- Host Name of the server (E.g. Statseeker);
- Domain Name Suffix (E.g. example.com);
- IPv4 Gateway IP address;
- Name Server IP address;
- IPv4 Address of the server;
- Leave the extra options empty and then select ‘OK’ to continue.
- The User Confirmation screen will appear:
Select ‘Yes’ and the installation will install the final packages and perform a disk performance check.
- Remove the CDROM/DVD when the installation is complete. The server will reboot to the login prompt;
- Login on the console as the ‘statseeker’ user and ping an address on your network to test network connectivity (Press Ctrl + c to end the ping);Note: The ‘statseeker’ user password is the same as the ‘root’ password.
- Enter the command: ssadmin
- Enter the Statseeker server ‘root’ password;
- The following System Administration Utilities screen will appear:
Enter the SMTP Gateway IP Address and press return.
Enter the NTP Server IP Address and press return.
Answer the question “Is the current date/time correct (y/n)?”.
The following System Administration Utilities screen will appear:
Set the following items:
- SMTP Gateway IP address and Masquerade as domain name;
- HTTP proxy IP address, port number, username and password;
- NTP server IP address;
- Date, Time and NTP;
- Network Configuration;
- Operating System;
- Web Server.
(Note: Statseeker recommends that you configure your Backup now).
(Enter ‘q’ to exit ssadmin, and then type ‘exit’ to logout).
- Point your browser at the server and login as ‘admin’ (Use the password you provided in step 9);
- The Installing a Statseeker License Screen will appear;
- Enter your Server ID number and press ‘Download a new Key’ to retrieve a License Key;
- Read and accept the License Agreement by checking the ‘Accept License’ box and then press ‘Save’;
- If you do not have Internet access, email your Server and Hardware ID Numbers to firstname.lastname@example.org;
- You can not proceed until you have a valid License Key.
Once you have saved the new key, click next
The network discovery configuration screen will be displayed.
Please enter your SNMP communities and discovery IP address ranges.
Click next. Statseeker will start discovering your network, based on your defined IP address ranges.
When the discovery is complete, a message is displayed saying Network Discovery Finished.
Select close to exit the initial Statseeker configuration setup.
- Configure Statseeker to run on your network.
Once Statseeker is installed we recommend that the following configuration steps are performed in order to get the most efficient and effective use from your Statseeker installation:
- Discover 100% of your network – See the Discovery User Guide and Videos here;
- Create new Users, User Profiles and Groups – See the Grouping User Guide and Videos here;
- Create some Alerts and Thresholds – See the Alerting and Thresholds User Guides and Videos here;
- Set up NetFlow collection – See the NetFlow / Traffic Analyzer User Guides and Videos here;
- Perform a Backup – See the Server Administration Guides here.
We also recommend that you review the User Interface – User Guide and Videos here. These will empower you with the ability to generate reports and quickly obtain information about your network.
If you have any issue with the above process, please contact Statseeker support here.